Microsoft Wants To Use Your Confidential Information

  1. Microsoft Wants To Use Your Confidential Information Stored In
  2. Microsoft Wants To Use Your Confidential Information Stored In
  3. Microsoft Wants To Use Your Confidential Information Stored
  4. Microsoft Wants To Use Your Confidential Information

I recently upgraded to Catalina and am trying to use Office 365 as a family member. I keep getting a popup that says Microsoft Word wants to use your confidential information stored in 'Microsoft iden read more.

  • Microsoft Edge can use information such as your IP address and nearby Wi-Fi access points to estimate your location. This information is then shared with the site requesting your location. Protecting your privacy while sharing your location. You should review a website’s privacy policy carefully before allowing it access to your location.
  • Visual studio code wants to use your confidential information stored in vscode.github.login in your keychain visual studio code wants to use your confidential information stored in VS Code Account in your keychain; Does this issue occur when all extensions are disabled?: Yes.
  • Messages Agent wants to use your confidential information stored in 'FaceTime: email address.com' in your keychain. Do you want to allow access to this item? Always Allow Deny Allow. This has been happening since i've updated to OS X Yosemite 10.10. What is this and should I Allow it?

Most of the time, your Mac just works and you don’t have to worry about any of the stuff that’s going on in the background. You just start it up, log in and get to work. Sometimes, however, there are signs that all is not well. They can range from minor irritations to major crashes. One of these apparently minor irritations, but something that is also a symptom of a bigger problem is the message “accountsd wants to use the login keychain” appearing repeatedly on-screen. In this article, we’ll tell you what accountsd is, why it keeps asking for access to the login keychain, and what you should do about it.

What is accountsd?

Accountsd is the Accounts database, part of the Accounts Framework, which starts login credentials for apps and services you use on your Mac. The Framework allows app developers to build access to accounts into their app, without them having access to your usernames and passwords. In order to work properly, the framework needs access to your login keychain, which manages usernames and passwords for accounts you use on your Mac.

Why does the message appear on my Mac?

When you first create a user account on your Mac, your login password and the password for your login keychain are in sync and systems that need to access the login keychain can do so when you’re logged in.

However, if your login password and keychain passwords become out of sync, those systems will have trouble accessing your keychain and will have to ask for permission. This can happen if you or an administrator on your Mac changes your login password. The message “accountsd wants to use the login keychain” is an indication that those passwords are out of sync.

Microsoft

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How to fix the “accountsd wants to use the login keychain” message

As we said, above, the message appears because your login password and the password for your login keychain are out of sync. So you need to fix that.

  1. Navigate to Application>Utilities and double-click Keychain Access to launch it.
  2. Click on the Edit menu and choose Change password for keychain “login”
  3. If the keychain is locked, enter the previous user password for your account. If you entered the correct password, you should see a new window appear.
  4. Enter the previous password in the box labelled Current Password.
  5. Enter your current user password in the New Password field.
  6. Type in the new user password again in the Verify field.

That should synchronize the login keychain and user login passwords and you should no longer see the message.

Create a new login keychain

If it doesn’t work, the next step is to create a new login keychain. Don’t worry, macOS retains your old keychain and all of its passwords and account details, so you can copy them to the new keychain. When you create a new login keychain, it will be given the same password as your user account. Before you do that, you need to make a copy of your existing login keychain.

  1. In the Finder, click on the Go menu and choose Go to Folder.
  2. Type: ~/Library/Keychains
  3. Locate the login keychain and press the Alt/Option key and drag the file onto your Desktop.
  4. Click and hold on the name of the copied file on your Desktop, until the name is selected. Replace ‘login’ with a different name.

Now we’ll reset the default keychains

  1. Go to Applications>Utilities and launch Keychain Access.
  2. Click on the Keychain Access menu and choose Preferences.
  3. Press Reset My Default Keychains.

Keychain Access will now create new empty login and iCloud keychains, which will be given the same password as your user account.

Finally, add Keychain

  • In Keychain Access, go to the File menu and choose Add Keychain.
  • Navigate to the keychain file on your desktop and select it. Press Add
    You’ll see the keychain appear in the list of keychains in the sidebar in Keychain Access, with all your logins and passwords in it.
  • To copy an item from the imported keychain to your new login keychain, right-click on it in the imported keychain and choose ‘Copy [name of item]’
  • Click on the new default keychain, right click on the main window, and choose ‘Paste [name of item]’.

You’ll be asked to enter the keychain password, perhaps more than once. Type in the password of the keychain you are copying from.

You can’t copy items to the new iCloud Keychain, so there’s no point importing the old one. That keychain will be populated automatically when you sync with iCloud.

You only need to import your old login keychain and add its entries to the new one if you want to carry on using your Mac with the absolute minimum of disruption. If you use iCloud Keychain, most of your usernames and passwords will be stored in that and be automatically copied to the new iCloud keychain. For others, you will be asked to enter the username and password for accounts as and when required, and they will then be stored in the new login keychain. Adding the old keychain just provides an extra level of convenience and insurance in case you forgot the passwords.

If you don’t already use iCloud Keychain, here’s how to turn it on on your Mac.

  1. Click on the Apple menu and choose System Preferences.
  2. In newer versions of macOS, click on AppleID and then on iCloud.
  3. In older versions, select the iCloud pane in the main System Preferences window.
  4. Scroll down until you see ‘Keychain’.
  5. Check the box next to it.
  6. Quit System Preferences.

If you ever need to view a password stored in a keychain, say to paste it into an app, you can do that. Launch Keychain access and click on the keychain where the password is stored. Then double-click on the keychain item and check the box next to show password. Type in the password for the keychain and press Ok. Alternatively, to copy it to the clipboard, right-click or Control-click on the login item and choose ‘Copy password’.

Fix your accounts settings with CleanMyMac X

Keeping passwords and user accounts secure by using keychains to store them is important in improving your privacy. But there are other ways you can do that, too. And CleanMyMac can help, by sweeping up the traces you leave behind as you use your Mac.

These traces include permissions you’ve granted to applications to use your camera, microphone, boot disk, built-in apps, or other parts of this system that are protected. They also include browser and download history, saved passwords, and autofill data for all the browsers installed on your Mac. And, importantly if you use a MacBook Pro or MacBook Air, they include the list of wi-fi networks you’ve connected to in the past. CleanMyMac X can revoke permissions and remove data at the press of a couple of buttons.

Here’s how to use it.

Microsoft Wants To Use Your Confidential Information Stored In

  1. Download CleanMyMac X free version if you don’t already have it.
  2. Press scan

When it’s finished, you’ll see a list of things it has found, separated into categories, that could compromise your privacy. Review them one by one and check the box next to any that you want to remove.When you’re done, press Remove.

Clear up your internet-related items

The login keychain is a key tool used to protect your privacy by encrypting usernames and passwords for apps and services you use with your Mac. But there are other ways your privacy can be compromised. These include things as seemingly innocent as the list of apps you’ve opened recently, or websites you’ve visited, to permissions you’ve granted to apps, like access to your FaceTime camera, and wi-fi networks you’ve connected to in the past. It’s a good idea to audit this data regularly and delete what you no longer need. The simplest way to do that is to use the Recent Items List tool in CleanMyMac X.

Here is how it looks in action:

This clears up temporary details about:

Microsoft Wants To Use Your Confidential Information Stored In

  • Recently accessed servers
  • Recently launched applications
  • Recently opened documents

Has it fixed the issue with accountsd? Apparently, the pop-up shouldn’t come up again.

As you can see, as well as the inconvenience of the ‘accountsd wants to use the login keychain’ message, there are a number of other issues you can run into with keychains. And many users find them confusing and daunting to manage. However, Keychain Access makes it quite easy, and by following the steps above you can get rid of the message and fix other keychain problems. And remember, CleanMyMac X can help protect your privacy in lots of ways, too.

I repeatedly see the popup:
'identityservicesd wants to use your confidential information stored in '<key>' in your keychain'
If I click 'always allow' it still comes up.
I've followed instructions elsewhere on this forum to open Keychain Access and use First Aid, but to no avail.
Previously I would receive the popup 'messages app wants to use your confidential information...' but I changed the Access Control to allow all applications to access this item, hoping that would do the trick. But sadly it didn't work.
Any ideas?
(Also, ever since upgrading to Mavericks, it wants to go through first-time setup every time I log in. I'm prompted to enter my iCloud password, etc. etc. but the above problem predates that)

My immediate reaction is to deny.
Have you downloaded or installed any application that may relate to the abbreviation AOS? It may not necessarily be the application's name, could be the developer or distributor.
As it's occuring at log-in, go to System Preferences > Accounts > your account > Login Items and look for a related item. If there's one there, right-click (or ctrl click) on it and select Reveal in Finder. That will show you where the originator of the item is on your system and should give you more of a clue as to what it is.
I'd remove the item from login items anyway (highlight and click the minus sign at the bottom of the window). There shouldn't be anything trying to use your keychain info to notify anyone.

Similar Messages

Microsoft Wants To Use Your Confidential Information Stored

  • I don't know why, but all of a sudden, I keep getting this message from my mail program. I keep saying Deny, but it comes back. I have searched relentlessly and have found no answers. Since the app is called translate, all I keep getting are translation information. Nothing to do with whatever is going on here.
    Here is a copy of the message:
    *translate wants to use your confidential information stored in 'Exchange' in your keychain.*
    I don't know if this is legit, or if it is something malicious. Can anyone with any knowledge in this, please enlighten me.
    TIA, Billy

    First the basics.
    Which mail program?
    Any third party software being used in conjunction with mail or to enhance the system? (e.g., There are translation programs which are meant to interact with mail, I think.)
    What happens if you search your mac for the string 'translate', any applications show up?
    charlie

  • How do I stop the popups? Also, how do I stop the links to certain words: bankruptcy attorney, etc. Each time a page opens there are hyperlinks on words.

    Do a malware check with some malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
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    *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
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    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
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    *'Spyware on Windows': http://kb.mozillazine.org/Popups_not_blocked

  • I transferred settings and files from old MacBook air to new one. New one now gives popup about failing to connect to server (old iMac). the new Mac air and old iMac have never met and are 2000 miles apart. How do I stop the popups?

    Change your settings in Sharing preferences, for one, and remove the server out of the Finder's sidebar. Obviously, this is the result of transfering all your other computer's preferences to your new computer.

  • how do you stop the connect to itunes to use push notifications to stop poping up in my app it will not let me get into the app

    I have had this same issue but thankfully fixed it. Follow he steps below:
    Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
    Go to Settings > Reset > Erase All Content and Settings
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  • Every time I login I get the message 'aosnotifyd wants to use your confidential information stored in 'my name' in your keychain.' How do I know if it is safe to allow this? Can anyone advise please?

    My immediate reaction is to deny.
    Have you downloaded or installed any application that may relate to the abbreviation AOS? It may not necessarily be the application's name, could be the developer or distributor.
    As it's occuring at log-in, go to System Preferences > Accounts > your account > Login Items and look for a related item. If there's one there, right-click (or ctrl click) on it and select Reveal in Finder. That will show you where the originator of the item is on your system and should give you more of a clue as to what it is.
    I'd remove the item from login items anyway (highlight and click the minus sign at the bottom of the window). There shouldn't be anything trying to use your keychain info to notify anyone.

  • Hello when I downloaded software OSX 10.9.1 now on startup I get this message 2 times: Identityservicesd wants to use your confidential information stored in Facetime @yahoo.com in your keychain. This is very annoying and slows my computer down. I dont use or dont want to use Facetime and Keychain is annoying also but i dont know how to delete either one.
    <Email Edited by Host>

    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
    Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain 'login'. In the sheet that opens, uncheck both boxes, if not already unchecked.
    From the menu bar, select
    Keychain Access ▹ Preferences ▹ First Aid
    If the box marked Keep login keychain unlocked is not checked, check it.
    Select
    Keychain Access ▹ Keychain First Aid
    from the menu bar and repair the keychain. Quit Keychain Access.

  • Good afternoon,
    Every time I restart my computer a window opens up saying:
    Messages Agent wants to use your confidential information stored in 'FaceTime: email address.com' in your keychain.
    do you want to allow access to this item?
    Always Allow Deny Allow
    This has been happening since i've updated to OS X Yosemite 10.10
    What is this and should I Allow it?
    Thanks

    Back up all data before proceeding.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
    Right-click or control-click the login entry in the list. From the menu that pops up, select
    Change Settings for Keychain 'login'
    In the sheet that opens, uncheck both boxes, if not already unchecked.
    From the menu bar, select
    Keychain Access ▹ Preferences... ▹ First Aid
    There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.
    Select
    Keychain Access ▹ Keychain First Aid
    from the menu bar and repair the keychain. Quit Keychain Access.
    If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

  • OSX 10.10.2 fresh new iMac.
    When I open FaceTime and log in, I'm presented with a message.wants to use your confidential information stored in ids:<my appleID emailaddress> - AuthToken in your keychain. Option to Always Allow, Deny or Allow. Clicking either one will bring me back to FaceTime login screen. I'm not able to login.
    Google search results suggest resetting KeyChain or Since this is a new mac, I don't really have anything in my Keychain.
    I've already went into Keychain preferences and made sure it was unlocked and even reset the Keychain preferences.
    I'm able to login on my iPhone and my other iMac running 10.10.2 as well.

    FaceTime, Game Center, Messages - Get help signing in
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    FaceTime Troubleshooting

  • it happens every time i turn firefox on. FYI: i do have firefox private browsing on (if that makes a difference).

    I think I solved it.
    I searched my extensions folder (in my profile) for all image files (PNG and JPG), and found the pop-up images to be in an extension folder related to Firefox Sync (not an external extension, actually). But even though I had already disabled it and un-linked this computer from Firefox Sync, the message still popped-up.
    I think the image filename was SYNC.PNG, or something like that. Close Firefox, find the folder where that image is in, and rename the main folder (the one right under the extensions folder) to some other name (such as 'original name_copy'). Then start Firefox. Check if it works OK and if the pop-up ceases to appear. If everything OK, then you can delete that folder.
    If something goes wrong, just rename the folder to what it was before.

  • Everytime I go on Safari, and open a webpage I go and start reading the article I want to read and next thing you know up pops an App or a game and my article I was trying to read is nowhere to be found! This is absolutely as frustrating as I can possibly get!! I can't read anything ever, because of the Apps and games popping up everywhere!! What can I do to stop this from happening?? This is not a good quality user experience with Apple products I'm having and am thinking about going back Android because even though the user experience isn't that much better there, its at least better than this pop up crap happening everytime I'm on Safari trying to read. Please help? Please? I already have block pop ups checked in preferences so I don't know how else this can be prevented?
    Thank you ANYONE whom can help me eliminate this from happening anymore?
    <Edited by Host>

    Please review the options below to determine which method is best to remove the Adware installed on your computer.
    The Easy, safe, effective method:
    http://www.adwaremedic.com/index.php
    If you are comfortable doing manual file removals use the somewhat more difficult method:
    http://support.apple.com/en-us/HT203987
    Also read the articles below to be more prepared for the next time there is an issue on your computer.
    https://discussions.apple.com/docs/DOC-7471
    https://discussions.apple.com/docs/DOC-8071
    http://www.thesafemac.com/tech-support-scam-pop-ups/

  • How do I stop an 'invalid password' notification popup from popping up continually?From the first time I entered a wrong Mobile Me password, even when I am not trying to access my account, it continually pops up over whatever I have on the screen. I can drag it down out of the way, but when I hit the 'ok' button, in a few seconds, it pops back up again. Help, this is so annoying!

    Try opening Keychain Access (found in /Applications/Utilities), then locate your MobileMe password there (it'll have the same name as your MobileMe username, and will have a MobileMe icon) and delete it.

  • each time I open foxfire a .LNK popup appears asking how to process a download opens and inhibits use of foxfire. How do I stop this and allow me to open and use foxfire browser. This started after I attempted to follow directions to install/associate a .LNK program/file with foxfire to control saving downloads using any browser. Note that I am a novice user. How can I stop this?

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: 'This will cause you to lose any Extensions, Open websites, and some Preferences.'
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the 'Reset Firefox' button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • Every time Firefox starts I get a Pop Up: 'The Update could not be installed (patch ap
    When I check Firefox for updates I receive this message: Congrats! You’re using the latest version of Firefox.
    How do I stop this Pop Up?

    Try to run the Firefox program once as Administrator (right-click: Run as Administrator).

  • The popup screen keeps appearing on a random basis even though I click 'don't remind me again.' It's very annoying.

    Hi,
    The pop up is usually run as a scheduled task, so open windows Control Panel, open Administrative Tools and open Task Scheduler. Left click once on Task Scheduler Library to highlight it and look for an entry called 'Webreg'. Left click this once to highlight it, then right click and select Disable. Restart the Pc for the change to take effect.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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Microsoft Wants To Use Your Confidential Information

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